Providing independent claims support for all stages of the claim investigation, including: initial claim intake, interviewing claimants and witnesses, conducting independent surveys of accident sites, collecting and storing claims documents, providing detailed claims investigation, field surveillance, skip tracing, service of process, requesting medical records, monitoring claims invoices, and other risk management and administrative tasks in support of the claim investigation.
APL investigators provide more than just field surveillance. All claimants undergo detailed background checks and social media monitoring. Our goal is to skip trace, locate, and ascertain as much information as possible regarding the claimant and their activities, and to use this information to make informed surveillance plans that will document the claimant at their most active to aide in the claims investigation.
Our private investigators specialize in field surveillance, and are armed with the latest cutting edge technology. Long lenses and discrete hidden cameras allow them access to the claimant like never before. Investigators can remain discrete and undetectable while capturing video of claimants participating in a variety of activities. It is not uncommon to find claimants moonlighting at second jobs and performing physical tasks contrary to their claimed injury.
24/7 Online Access
Whether you are utilizing us for surveillance only, or complete SIU risk management, our proprietary, easy to use client web portal allows clients 24/7 access to claims documents, including surveillance video. You can be sure your protected HIPPA documents are safe and sound because our site meets or exceeds industry safety standards. In addition, you can view materials on any web enabled smart phone, computer or tablet at your own convenience.
Quality Customer Service
We pride ourselves on superior customer service and fast turnaround, with most surveillance video processed and uploaded to the client website within 24 hours. In addition, each client is assigned a dedicated customer service representative to manage the account, meet clients needs, and assist with claims.
Unmanned Mobile Cameras
Our custom made inventory of hidden cameras are discrete, wireless, and disguised to look like normal objects. We make these in house, so they are ONLY available here! This innovative solution allows for unmanned surveillance and 24/7 camera monitoring, including remote view in real time, as well as long life battery and motion activated alerts.
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